According to Discover Long Island, 19 million tourists stay overnight annually, which explains why investors want to offer an excellent experience for guests, so their listing ranks highly.
Brushing up on your hosting tips helps you stay in the forefront of guests' minds and increase the chances of a recommendation. But if this is your first rodeo or you aren't sure where to start, creating a game plan can feel impossible.
If you're in this situation, know that you've come to the right place. Here are our top vacation rental hosting tips for a five-star experience.
Prioritize Good Guest Communication
Successful vacation rentals put guest communication at the top of the list. You want to be available to prospects and current guests around the clock, whether it's answering queries or offering a recommendation. Encourage guests to leave a review and if they have any feedback, thank them for their time and act on it to show you value their opinion and want to offer the ultimate guest experience.
Get Competitive With Pricing
One of the biggest vacation rental mistakes is not being competitive in your vacation rental marketing. You want to drive bookings, so offer an incentive. For instance, give guests a 20% discount if they book directly or within a specific timeframe.
Offer a Smooth Booking Process
With booking strategies, the smoother the better. Hosts should offer a hassle-free check-in with clear times and a key on-site at the property. Or, if you work with a property management team, they will handle the check-in for you.
Additionally, if you have asked for a security deposit, return it promptly after check-out.
Check the Rental Is Spotless
An easy way to receive five stars is by giving guests a spotless accommodation. Make sure you have enough time between guests to give the place a deep clean and offer fresh linens and towels for ultimate comfort. If you don't have time or don't live in the area, hire professional cleaners and they'll adapt to your schedule.
Further, offer relevant amenities that will improve your guests' experience. For instance, stock the cabinets with essential spices and cooking essentials to make your guests' lives easier.
Add a Personal Touch
Investors set on improving guest experience will add their own personalized touch to help visitors feel at home. You could, for example, leave brochures about local attractions and tips on nearby eateries. Adding a personal touch shows guests that you want them to feel relaxed and enjoy your vacation, which increases your chances of receiving a stellar review.
Try Out Our Vacation Rental Hosting Tips!
Now that you know the top vacation rental hosting tips, you'll create a great impression for guests and prove that you deliver a one-of-a-kind experience.
At PMI Eastern Long Island, our team of experts helps investors with their vacation rental needs, from handling daily tasks to communicating with guests. Plus, our state-of-the-art technology will help your listing stand out so you're fully booked.
If you're interested in hiring our services, we'd love to hear from you. Contact us today to chat with a representative.
